COVID-19 Updates

/COVID-19 Updates

COVID-19 Updates

Stage 3 Information 

 

We are open 

  • Our customer service team is still available to assist with your quotes, orders and technical requests
  • While we can’t interact in person our technical support is available via phone, email or video conference services
  • Order shipments and freight services are still operational 

  

Order collection information

  • No entrance into Laverton and Hallam office buildings and warehouses
  • Prearranged collections only (no walk-in orders can be processed, please place in advance via phone/email) 
  • Zero contact collections from warehouse (follow onsite signs and instructions) 

  

PAAS staff are unavailable for onsite or location visits 

  • Whilst our external team are unavailable for site visits; they would be more than happy to discuss any requirements you might have via phone, email or your preferred method 

  

Great stock levels 

  • Our stock levels are high, and our supply chain remains relatively unaffected, all quotes and orders will be advised as always with ETA if not in stock 

  

PAAS is a family owned and run organisation that puts the utmost priority on the wellbeing of our employees and their families. We extend the same operating philosophy to you our valued customers. 

Please contact us if there is anything we can do to help your business or wellbeing during this challenging time. 

 

If you would like any further information on our COVID-19 safe plan, please feel free to contact our General Sales Manager – Rodney Norman on 0400 668 686, who is happy to discuss anything further with you. 

We thank you for your support and hope that everyone stays safe and well. 

 

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